Terms & Conditions
Terms of Service for ETA UK CENTER
Last Updated: 06/10/2025
1. Acceptance of Terms
By accessing and using the ETA UK CENTER website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Service Description
ETA UK CENTER provides assistance services for UK Electronic Travel Authorization applications. Our services include:
- Application form review and preparation
- Document verification and validation
- Submission of applications to UK government authorities
- Application status tracking and updates
- Customer support and guidance throughout the process
We are an independent service provider and are not affiliated with the UK government. We do not make decisions on ETA approvals or denials.
3. User Responsibilities
You agree to:
- Provide accurate, complete, and current information in your application
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized use of your account
- Comply with all applicable laws and regulations
- Not use our services for any unlawful or fraudulent purposes
- Not misrepresent your identity or provide false information
4. Fees and Payment
Our service fees include both our professional assistance fee and the UK government's ETA application fee. All fees are clearly displayed before you submit your application.
- Fees are subject to change without prior notice
- Payment must be made in full before application submission
- All fees are in the currency displayed at checkout
- We accept major credit cards and other payment methods as displayed
5. Refund Policy
Refunds are handled on a case-by-case basis:
- Our service fee may be refundable before application submission
- Government fees are non-refundable once the application is submitted
- Refunds for denied applications are subject to our refund policy terms
- Refund requests must be submitted in writing to [email protected]
- Processing time for approved refunds is 10-15 business days
6. Application Processing
While we strive to process applications as quickly as possible, processing times depend on UK government systems and procedures. We cannot guarantee specific processing times or approval of applications. The UK government makes all final decisions regarding ETA approvals.
7. Privacy and Data Protection
Your privacy is important to us. We collect and process personal information in accordance with our Privacy Policy and applicable data protection laws, including ISO 23026 compliance. By using our services, you consent to such processing and warrant that all data provided is accurate.
8. Intellectual Property
All content on the ETA UK CENTER website, including text, graphics, logos, images, and software, is our property or that of our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
9. Limitation of Liability
To the maximum extent permitted by law, ETA UK CENTER shall not be liable for:
- Any indirect, incidental, special, or consequential damages
- Loss of profits, revenue, or business opportunities
- Errors or omissions in application submissions by government systems
- Delays or interruptions in service beyond our control
- Decisions made by UK government authorities regarding applications
10. Indemnification
You agree to indemnify and hold ETA UK CENTER harmless from any claims, losses, damages, liabilities, and expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.
11. Termination
We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users, us, or third parties, or for any other reason.
12. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after changes are posted constitutes your acceptance of the modified terms.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
14. Contact Information
For questions about these Terms and Conditions, please contact us at:
Email: [email protected]
Phone:
+1 210-342-8121
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.